Virtual Fax

Next-generation faxing

The fax is still a common and trusted way to exchange official documents for many businesses. These companies require a flexible, easy to use, and cost-effective faxing solution. Virtual Fax enables you to send and receive faxes as easily as sending and receiving email. Whether you’re a large or small corporation, the service will help you simplify operations, integrate with current IT systems, reduce paper expenditures, and eliminate costs for maintaining legacy fax equipment.


  • Effective faxing - paperless operation with no maintenance fees
  • Fast and simple service, unauthorized use protection
  • Documentation management – faxes are stored on the fax server, always available to be reviewed, resent, or printed
  • Send and receive faxes on any company computer
  • Ensures uninterrupted business operations
  • Seamless migration of your existing service number to BENESTRA
  • Flexibility to meet your specific requirements
  • Full proactive support in 24x7 Network Operations Centers


Manual for use of Virtual Fax service

Virtual Fax is a simple, reliable, and cost-efficient fax processing solution for any type of business.

Key components:

  • Document Storage: Virtual Fax is a data storage box that can be used to send and receive fax documents. It is represented by a single phone number.
  • License Options: Choose from three license options: single-user, multi-user, or fax scan user for connecting to a traditional fax machine.
  • User Interfaces:  Virtual Fax supports all types of user interfaces including email, web interface, and traditional fax machine.

Our business-class fax solution offers a combination of service options, advanced features, digital quality, the flexibility of choosing any phone number from your number range, and full support for seamless number portability. Eliminate piles of printouts and the risk of lost faxes while saving time and money. Your faxes are accessible from anywhere in the world.
The service is for all fax users that need a more effective and integrated solution for sending and receiving faxes. The fax solution runs directly through an email client. You do not need a traditional fax machine; however, if need to use one, you can use the Fax Scan option to access your fax repository in the cloud.

To learn more, contact us.

Virtual Fax is ideal for companies that send large quantities of faxes. The service offers occasional fax users many advantages as well.
  • Fax delivery as part of their regular interaction with customers
  • Improved fax and documentation management
  • Better fax communication through digitalization, automation, and a common repository
  • Fax solution available from anywhere in the world
  • Elimination of maintenance costs of legacy equipment and technologies 
Service functionalities
  • Compatible with any email program
  • Easy setup – simply select the desired service option, access number, and default settings
  • Web interface:
    • Access your faxes from anywhere across any device
    • Speed up and simplify access to faxes, reducing response time
    • Print, forward, edit, and make notes just like you would with email
  • Easy fax communication directly from a computer
  • Fax delivery directly to email inbox
  • Automated mass fax delivery just like email – select users, add a message, and click “Send”
  • Electronic archive of sent and received faxes instead of hard copies that more prone to loss and damage
  • Robust enterprise-class backup solution ensures long-term document durability
  • Unlimited number of users
  • Each employee can have their own personal fax number
  • Free number porting from your existing operator, with minimal formalities and full support during migration
  • Supports multiple simultaneous fax transmissions to increase number availability
  • Geographical independence

Service options

The Virtual Fax service includes a fully virtual fax machine with public number, web interface, and email support for fax communication. Select the service configuration that best suits your needs:

  • Single-user license
    • One password-protected username
    • One user can send faxes, other users can only receive faxes

  • Multi-user license
    • More than one username, each password-protected – all within one service
    • Every user receives full service capabilities

You can also use the optional Fax Scan functionality to connect a classic fax machine through a fax gateway.

BENESTRA provides Virtual Fax across its entire extensive network footprint covering Slovakia.

To learn more, contact us.